Canyon Ultimate CF SLX 8.0 Di2 (2017) This is a review of my experience with buying from Canyon. It is personal opinion. Summary I recommend steering clear of Canyon. The bikes might be functionally excellent, as concluded by many professional reviewers, but the reviewers usually assume a bike is delivered without issues. Canyon have provided the worst customer support that I've experienced in decades. Ultimately, if you purchase from Canyon and find yourself unable to resolve a technical issue, you may find that UK consumer law does not serve you well, as the expected performance of a high-end road bike is not understood by the average lawyer. Key points Nice bikes, but outweighed by the risk of very poor customer support You may not be protected by UK consumer law, as the bike is bought from Canyon GmbH A Section 75 claim and Financial Ombudsmen service are unlikely to resolve a technical matter and they may find it difficult to understand your point of view as